Health Care

Short Hospice Stays May Mean Lack Of Awareness, As NHPCO Launches First National Campaign

Image courtesy Tennessee Hospice Organization

Image courtesy Tennessee Hospice Organization

Despite the growing number of Americans seeking end of life care, the number of short stays in hospice is troublesome, and a sign that caregivers and the hospice industry see as a major lack of awareness about a key service for the dying.

A new report from the National Hospice and Palliative Care Organization (NHPCO) shows that more than one in three hospice patients (35.5 percent) died or were discharged within seven days of admission last year. That rate was largely the same as in 2011.

NHPCO’s analysis comes as usage of hospice, however, is on the rise. More than 1.5 million patients with a “life-limiting illness” were admitted to hospice last year, at a time of greater need- with an aging population of baby boomers eligible for the Medicare health insurance program for the elderly.

“Many physicians and hospitals don’t refer those patients until the end. Some don’t refer because it interrupts their own reimbursement or the physician’s.”

“There’s an awareness problem,” said Donald Schumacher, president and chief executive officer of National Hospice and Palliative Care Organization (NHPCO) in an interview with Life Matters Media. “People are always struggling when it is going to be the end of life.”

Hospice is generally care provided in a patient’s home, but can also be provided in a center, hospital, nursing home or other long-term care facility for people facing illness near the end of life. The number of hospice patients served has risen more than 25 percent over the last five years from 1.25 million in 2008, according to NHPCO figures published in the organization’s 2013 annual publication “Facts and Figures: Hospice Care in America”

Caregivers say the industry needs to do a better job at outreach and education to medical professionals and the public at large, particularly given the benefit is adequately funded by the Medicare health insurance program for the elderly and disabled, which offers access to hospice to potentially millions of Americans.

Schumacher said there can be many reasons for the lack of service and related knowledge about a benefit designed for patients with a prognosis of six months or less, assuming their disease follows its normal progression. Patients can remain in hospice if they live longer, pending a physician’s analysis for continued eligibility, hospice providers say.

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“Many physicians and hospitals don’t refer those patients until the end,” Schumacher said. “Some don’t refer because it interrupts their own reimbursement or the physician’s.”

Though the number of patients with short lengths of service is a concern, the average length of service, or length of stay, continues to rise. In 2012, the average length of service was 71.8 days compared to 69.1 days in 2011.

“As hospice and palliative care professionals, we need to continue reaching out to patients and family caregivers to help them understand all the benefits that hospice care brings,” Schumacher said in a statement NHPCO released to accompany its report. “And as part of our ongoing engagement efforts, we must continue our efforts to reach communities that are under-utilizing hospice care.”

To improve awareness about hospice and the services it provides, NHPCO is launching a first-ever national campaign. Though NHPCO executives are not ready to disclose details, they did confirm the campaign will be a “multi-million-dollar” effort launching in January.

Certainly, hospice facilities have a financial interest in making patients and their families aware of this benefit.

But meanwhile in Washington, the sequester has already slashed Medicare and other government spending on an array of programs – including hospice – and providers don’t want to give Congress another reason to reduce spending on a service studies show is needed. This year, hospice had Medicare reimbursement of nearly $160 per day reduced to $156, a payment that covers professional staffing such as nurses, therapists and social workers.

Still, Schumacher said Congress is supportive of the hospice benefit and said it fits the push by the Affordable Care Act and government health insurance programs to keep patients in high quality, low cost settings rather than in more expensive inpatient hospital settings.

“There is Medicare funding for hospice,” Schumacher said.

“We are a huge savings,” he said of hospice care. “Hospice saves on average about $2,300 in comparison to other patients who are admitted for similar illness” to other facilities like hospitals.

The Medicare hospice benefit is the primary source of coverage for hospice care. In 2012, 83.7 percent of hospice patients were covered by Medicare, the NHPCO study showed.

Schumacher said hospice programs are becoming more integrated in newer healthcare delivery models designed to help save Medicare dollars, while at the same time improving quality such as accountable care organizations (ACOs) that have contracts with Medicare to coordinate treatment in hopes of improving outcomes while lowering the cost of medical care.

This fall in Detroit, for example, Hospice of Michigan partnered with Genesys Physician Hospital Organization’s ACO.

The ACO model differs from the predominant fee-for-service medicine in which medical providers are paid for each service for each patient in a system. Fee-for-service medicine can lead to potentially excessive treatment. When it comes to end of life care, patients are known to get a lot of care, but it is often not coordinated.

Genesys Physician Hospital Organization’s ACO was one of the original 32 so-called “pioneer ACOs” that were launched by Medicare’s administrator, the Centers for Medicare & Medicaid Services.

“By offering additional support early on to those suffering from serious illness, we are able to better manage symptoms and relieve pain,” Dottie Deremo, president and chief executive officer of Hospice of Michigan, said in a statement announcing the new partnership. “This type of care provides the patient with comfort, helps relieve stress and anxiety and extends the patient’s quality of life.”

View the full report

2 thoughts on “Short Hospice Stays May Mean Lack Of Awareness, As NHPCO Launches First National Campaign

  1. Lynn Hardy says:

    Great insight into what Hospice Agencies are dealing with on a daily basis. Looking forward to the National Campaign for hospice awareness.

  2. Anonymous says:

    The conversation regarding death and dying has come a long way in the last 10 years in some respects and in others sadly it is unchanged. I recently was asked to accompany two friends to the oncologist. Each was struggling with the treatment and both were stage iv, with clear decline. One was struggling with the symptoms of nausea and pain, while the other felt like she had no voice. The first spent exactly 10 minutes with her DR. he asked about her chemo pills and reduced them by one a day from 4 to help with the nausea, pushed on her abdo which made her cry and listened to her lungs. He asked if she had pain and then kept talking so she didn’t answer but kept crying. He then told her about his vacation, told her to keep taking the pills and come back in 2 weeks. We left the clinic and spent valuable time discussing her wishes I admitted her to hospice the next week and she passed away 1 month later with no pain or nausea. The other friend visited the same clinic where the Dr extolled the virtues of radiation to her brain to prevent confusion later. She was clearly scared and went along with the treatment of 6 sessions. We admitted to hospice the day after radiation stopped and she passed 1 week later.
    It saddens me deeply that while most doctors are good intentioned there are some that will persist without ever asking about quality of life or stopping to actually ask and then listen to the patient. The author references to the issue of money and I agree this plays a significant part in the length of stay, both of my friends should have been given the option to decide what they want and both clearly could have benefitted much sooner from hospice care and their families could have been able to start the grieving process with assistance.
    I am excited that NHPCO is going to start a national conversation and hope that as we all participate in outreach quantity can be secondary to quantity at all costs.

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Biography

Bruce Japsen
brucejapsen@gmail.com
@brucejapsen
forbes.com

bruce-jaspen

Bruce Japsen is an independent journalist and contributing health care columnist to Forbes and author of the new book, “Inside Obamacare: The Fix For America’s Ailing Health Care System.” He is a regular analyst to Fox News Channel’s Forbes on Fox show, CBS-owned WBBM Newsradio 780 and 105.9 FM as well as WTTW’s Chicago Tonight public affairs program.

He has covered the rise, fall and rise again of health reform, chronicling national trends as well as the influence of Barack and Michelle Obama from Chicago's South Side on changes to the U.S. health system from his Chicago base.